Warranty Information

Thank you for choosing Kefeyatv G2. We stand behind the quality of our product and offer the following warranty coverage for your peace of mind.

Warranty Coverage:

We offer a 1-year limited warranty from the date of purchase. This warranty covers any defects in materials or workmanship under normal use.

If your product fails due to a manufacturing defect within the warranty period, we will repair or replace it at no charge.

Warranty Coverage Includes:

During the warranty period, Kefeyatv will repair or replace, at our discretion, any Screen Extender product that proves to be defective in materials or workmanship under normal use and service.
This warranty covers manufacturing defects and failures that occur during normal usage conditions.
If the product requires repair or replacement, we will cover all necessary shipping costs.

What Is Not Covered:

This warranty does not cover:

• Damage resulting from misuse, abuse, or accidents

• Improper storage or handling

• Normal wear and tear

• Damage caused by unauthorized repairs or modifications

• Damage from water or extreme environments not intended for the product

How to Claim:

To request a warranty service, please contact our customer support team at support@kefeya.com with the following:

• Your order number

• A description of the issue

• Photos or videos that clearly show the problem

We may request the product be returned for inspection before approving a repair or replacement.

Notes:

1.The product warranty period is only applicable to the original purchaser and is non-transferable.

2.Warranty services are provided only within the warranty period; failures occurring after the warranty period will not be covered.

We are committed to providing you with high-quality products and services. If you have any questions about the warranty policy or need further assistance, please feel free to contact our customer service team.